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Instrument blocklower error

RT-PCR

Best Answer bob1, 05 October 2017 - 08:33 AM

This is an instrument error indicating that the plate will not lower and as such the instrument cannot open. You probably need to call a service technician to come out and fix. However, before you do that - find the equipment specific manual and check the instrument troubleshooting pages, there may be a way to get the plate out without the expense of a technician. 

 

You can also call their help phone, which may be able to give you some idea of what to do. 

 

Whatever you do - tell someone else what is going on, it is probably not your fault, especially if you have used the machine in the past with no problems.

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#1 Kristaliukas

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Posted 05 October 2017 - 07:36 AM

OMG I really need help!!! wacko.png  today I face a really big problem with me RT-PCR (applied biosystems Rt pcr), after whole PCR reaction, appeared red note on the screen ,, instrument blocklower error, unable to lowerblock''. What should i do? Maybe someone can say what possible could be wrong? sad.pngBecause plate cover not opening... blink.png



#2 bob1

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Posted 05 October 2017 - 08:33 AM   Best Answer

This is an instrument error indicating that the plate will not lower and as such the instrument cannot open. You probably need to call a service technician to come out and fix. However, before you do that - find the equipment specific manual and check the instrument troubleshooting pages, there may be a way to get the plate out without the expense of a technician. 

 

You can also call their help phone, which may be able to give you some idea of what to do. 

 

Whatever you do - tell someone else what is going on, it is probably not your fault, especially if you have used the machine in the past with no problems.



#3 Kristaliukas

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Posted 05 October 2017 - 11:43 AM

This is an instrument error indicating that the plate will not lower and as such the instrument cannot open. You probably need to call a service technician to come out and fix. However, before you do that - find the equipment specific manual and check the instrument troubleshooting pages, there may be a way to get the plate out without the expense of a technician. 

 

You can also call their help phone, which may be able to give you some idea of what to do. 

 

Whatever you do - tell someone else what is going on, it is probably not your fault, especially if you have used the machine in the past with no problems.

Thank you! Today I will sleep better, I think smile.png







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