OMG I really need help!!! 
today I face a really big problem with me RT-PCR (applied biosystems Rt pcr), after whole PCR reaction, appeared red note on the screen ,, instrument blocklower error, unable to lowerblock''. What should i do? Maybe someone can say what possible could be wrong? 
Because plate cover not opening... 
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Best Answer bob1, 05 October 2017 - 08:33 AM
This is an instrument error indicating that the plate will not lower and as such the instrument cannot open. You probably need to call a service technician to come out and fix. However, before you do that - find the equipment specific manual and check the instrument troubleshooting pages, there may be a way to get the plate out without the expense of a technician.
You can also call their help phone, which may be able to give you some idea of what to do.
Whatever you do - tell someone else what is going on, it is probably not your fault, especially if you have used the machine in the past with no problems.
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#1
Kristaliukas
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Posted 05 October 2017 - 07:36 AM
#2
bob1
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Thelymitra pulchella
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Posted 05 October 2017 - 08:33 AM Best Answer
This is an instrument error indicating that the plate will not lower and as such the instrument cannot open. You probably need to call a service technician to come out and fix. However, before you do that - find the equipment specific manual and check the instrument troubleshooting pages, there may be a way to get the plate out without the expense of a technician.
You can also call their help phone, which may be able to give you some idea of what to do.
Whatever you do - tell someone else what is going on, it is probably not your fault, especially if you have used the machine in the past with no problems.
#3
Kristaliukas
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Posted 05 October 2017 - 11:43 AM
This is an instrument error indicating that the plate will not lower and as such the instrument cannot open. You probably need to call a service technician to come out and fix. However, before you do that - find the equipment specific manual and check the instrument troubleshooting pages, there may be a way to get the plate out without the expense of a technician.
You can also call their help phone, which may be able to give you some idea of what to do.
Whatever you do - tell someone else what is going on, it is probably not your fault, especially if you have used the machine in the past with no problems.
Thank you! Today I will sleep better, I think 
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