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                                                | General Questions 
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            	                                                  	      	|   | How should I store my oligo and how long will it last? | 
      	  	          	  	                                                  	      	|   | How does IDT calculate oligo quantity as reported in my "spec" sheet? | 
      	  	          	  	                                                  	      	|   | How does IDT calculate the molecular weight for synthetic oligonucleotides? | 
      	  	          	  	                                                  	      	|   | How do I make double-stranded DNA? | 
      	  	          	  	                                                  	      	|   | How should I resuspend my dry oligo? | 
      	  	          	                      | Ordering Oligos
 
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            	                                                  	      	|   | I need an oligo that has a high percentage of "g" residues. Can you make that? | 
      	  	          	  	                                                  	      	|   | Can I make changes in my order once it has been sent? | 
      	  	          	  	                                                  	      	|   | What are the IUB codes for mixed bases? | 
      	  	          	  	                                                  	      	|   | I need a mixture of bases at one place in the oligo. How do I order this? | 
      	  	          	                      | Oligo Purification
 
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            	                                                  	      	|   | Do I have to purify 50-70 mer oligos used in arrays? | 
      	  	          	  	                                                  	      	|   | My protocol calls for "cartridge purified" (OPC)oligonucleotides. Do you offer that? | 
      	  	          	  	                                                  	      	|   | Are my oligos "salt free"? | 
      	  	          	                      | Oligo Scale and Yield
 
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            	                                                  	      	|   | Why don't you offer modifications on the 25 nmole scale synthesis? | 
      	  	          	  	                                                  	      	|   | How do I determine what scale synthesis I should order? | 
      	  	          	  	                                                  	      	|   | When is it appropriate to order the 25-nmole scale synthesis? | 
      	  	          	  	                                                  	      	|   | I ordered the 100 nmole scale, but I didn't get 100 nmoles of product. Why is that? | 
      	  	          	                      | Molecular Biology Products, Kits and Methods
 
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            	                                                  	      	|   | Are STARFIRE Probes different from standard oligonucleotide probes? | 
      	  	          	  	                                                  	      	|   | What is the STARFIRE Oligo labeling system? | 
      	  	          	  	                                                  	      	|   | Can STARFIRE Probes be used with my current hybridization protocol? | 
      	  	          	  	                                                  	      	|   | I am interested in RNAi's and siRNA's (interference RNA).  Is this something that your company can help me with? | 
      	  	          	                      | Other
 
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            	                                                  	      	|   | Is the STARFIRE system a significant improvement over other oligo labeling methods? |